Retail runs on thin margins and constant footfall. Your security should cut losses and keep staff safe — without ever getting in a customer’s way.
Visible cameras at entrances, tills and stockrooms deter theft and resolve disputes with clear footage.
Panic alarms and clear sightlines keep staff safe at opening, closing and cash handling.
Intruder alarms and monitored CCTV guard the premises the moment the shutters come down.
View all your locations from one app, with recorded footage you can retrieve in seconds.
Ask a shop owner where the stock goes and most will say shoplifting. In practice the losses split three ways: what walks out of the front door, what leaves through the back, and what never gets recorded properly at the till. A system aimed only at the shop floor catches a third of the problem.
So we cover the till line, the stockroom and the goods-in door as a matter of course. Cameras positioned over the counter capture the transaction as well as the customer, which is what makes footage useful when a refund, a void or a discrepancy needs explaining weeks later.
The point is not to police your staff. It is that when something does go missing, you want an answer within the hour rather than a suspicion you can never settle.
During trading hours the risk is people: distraction thefts, disputes at the counter, staff working alone at opening and closing. Panic buttons at the till and clear sightlines matter more here than any amount of recording.
Once the shutters come down the risk changes entirely, and so should the system. Monitored intruder alarms and cameras that alert on movement mean an empty shop is not simply left to itself until morning — which is when almost every serious loss happens.
Usually, provided the footage is good enough to identify people and is retained long enough to be useful. Insurers care about image quality, camera positions and how long recordings are kept — all things we set up deliberately rather than leaving on the factory default. Tell us who your insurer is and we will specify to what they ask for.
Yes. Every system includes secure remote viewing, so you can look at any camera live or play back the last few weeks from your phone. Owners of small shops tend to use it most on a Sunday evening, which is exactly the point.
Yes. Signage at the entrance is a legal requirement in Gibraltar, and staff should be told separately as part of their terms. We provide compliant signage with every installation and will talk you through what you need to have in writing.
Often, yes — but not always the system people expect. A handful of well-placed cameras and a monitored alarm frequently does more for a small unit than a large system badly positioned. We will tell you honestly if a smaller specification is the right answer.